π Privacy Policy
At AcroPi Technology Pvt. Ltd., we are committed to protecting your privacy and handling your data with transparency, integrity, and accountability. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website, products, and services.
1. π₯ Information We Collect
We collect personal and technical information in the following ways:
a. Information You Provide:
- Full Name
- Email address, phone number
- Company name and job title
- Project details, inquiries, or forms submitted via our website
b. Information We Collect Automatically:
- IP address and geolocation
- Browser type and device information
- Pages visited and actions taken (usage behavior)
- Cookies and similar technologies (explained below)
2. π― Purpose of Data Collection
We use the collected data for:
- Responding to inquiries and providing requested services
- Sending important updates, invoices, or support communications
- Improving our website, services, and user experience
- Marketing and promotional purposes (only if consented)
- Ensuring security, fraud prevention, and legal compliance
3. πͺ Cookies and Tracking Technologies
We use cookies and related technologies to:
- Analyze website traffic and behavior
- Remember user preferences
- Enhance functionality and performance
You may modify your browser settings to refuse cookies. However, this may limit access to some parts of our site.
4. π€ Data Sharing and Disclosure
We do not sell or rent your personal data. We may share your information with:
- Authorized employees or contractors (bound by confidentiality)
- Third-party service providers (hosting, analytics, CRM, etc.)
- Government or legal authorities, when required by law
All third parties are vetted to ensure data security compliance.
5. π International Data Transfers
As a global service provider, we may store or process data in international servers. All data transfers are conducted with appropriate safeguards, including Standard Contractual Clauses (SCCs) or equivalent protection mechanisms in place.
6. π‘οΈ Data Security Measures
We implement strict security protocols to protect your data, including:
- SSL encryption
- Role-based access controls
- Regular security audits and vulnerability scans
- Secure hosting and backups
7. π Data Retention
We retain your data only as long as necessary to:
- Fulfill the purposes stated in this policy
- Meet legal, regulatory, or accounting requirements
- Support ongoing client relationships
After that, data is securely deleted or anonymized.
8. π§Ύ Your Rights
You have the right to:
- Access, update, or delete your personal information
- Object to or restrict certain types of data processing
- Withdraw consent at any time
- Request a copy of your data (data portability)
To exercise any of these rights, please email us at: privacy@acropi.com
9. πΆ Childrenβs Privacy
Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal data from minors. If we become aware of such data, it will be deleted promptly.
10. π Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in technology, laws, or business practices. When we do, we will revise the “Last Updated” date. Significant changes will be communicated via email or on this page.
π Contact Us
If you have questions, concerns, or complaints about our privacy practices, reach out to:
AcroPi Technology Pvt. Ltd.
π§ privacy@acropi.com
π www.acropi.com
πLalitpur, Nepal